Privacy and data

Privacy Policy

This policy explains how Furimoe Co., Ltd., the provider of Furity, collects, uses, discloses, retains, and protects personal data when you visit the website, contact us, or use the Plesk Hosting service.

Effective: 30 July 2026

Data controller

The data controller under Thailand's Personal Data Protection Act B.E. 2562 (PDPA) is Furimoe Co., Ltd., company registration number 0665569000776, with its office in Bang Mun Nak District, Phichit 66120, Thailand, operating under the trade name Furity. "We" in this policy refers to that entity. For questions, or to exercise your rights as a data subject, use the channels in the final section of this policy.

Data we collect

We collect what is needed to provide the service, to correspond with you, and to look after your account.

  • Identity and contact details, such as name, email, and anything sent through our forms or support channels
  • Account and service data, such as package, domain, billing cycle, correspondence history, and related settings
  • Transaction data and payment records, where card or payment details may in part be processed by the payment provider
  • Technical data, such as IP address, device type, browser, system logs, and security events

How we use the data

We use the data to provide and maintain the service, verify accounts and payments, answer questions, provide support, prevent fraud and threats, analyse and improve performance, and comply with applicable law and requirements.

Cookies and technical data

The website may use cookies or similar technologies necessary for it to function, to remember settings, and to analyse performance. You can control cookies through your browser, but disabling some kinds may leave parts of the site working incompletely.

Disclosure

We do not sell personal data. We may disclose what is necessary to providers of infrastructure, data centres, payments, email, analytics, or support, who act on our instructions and under appropriate safeguards, and where the law, a state authority, or the protection of rights and safety requires disclosure.

Retention period

We keep data for as long as it is needed to provide the service and support, for accounting, dispute resolution, security, and legal obligations. Once it is no longer needed, we delete, destroy, or anonymise it as appropriate.

Security

We apply appropriate technical and administrative measures to reduce the risk of unauthorised access, use, alteration, disclosure, or loss. No system of transmission or storage, however, can guarantee complete security.

Your rights

Under applicable law you may request access to your data, a copy of it, correction, deletion, restriction of or objection to processing, withdrawal of consent, or portability. We may ask for information to verify your identity before acting, and some requests may be limited by legal obligations.

International transfers

Because the service may use servers or providers in several countries, data may be processed outside the country you live in. We apply appropriate measures to protect it in line with the relevant law.

Changes to this policy

We may update this policy as the service, the law, or our data-processing practices change, and will show the latest version and its effective date on this page.

Contact about personal data

To ask about, or exercise your rights over, personal data, please contact Furimoe Co., Ltd. (company registration number 0665569000776), Bang Mun Nak District, Phichit 66120, Thailand, telephone 063-764-2200, or by email. We act on requests within 30 days of receiving the request and verifying your identity.

privacy@furity.app